FAQs
Fostering a safe and happy community is at the heart of what we do. That’s why we’ve put the health and wellbeing of our residents, staff and visitors at the forefront of our response to the pandemic. Following the advice of health authorities and government, we are open for viewings and lettings but have measures in place to protect everyone, which include:
- Virtual viewings in the first instance
- Protective screens at the reception desks
- Hand sanitiser in multiple locations
- Our on-site team will also be wearing masks and gloves where required when dealing with contractors and the general public.
We will continue to adapt our service to meet government guidelines. Thank you to everyone who has taken care to follow the measures we’ve put in place so far. Please continue to observe the new signs and instructions so that we can continue to reduce the spread of coronavirus and keep our community as safe as possible. For any questions or responses, or if you are interested in becoming a resident, head over to our Contact page and fill in the form. Our team will get back to you as soon as possible.
Did you know we've been awarded an AirScore Design and Operation 'Gold'. The building's innovative design delivers exceptional air quality for residents. The AirScorre was generated following a three-week monitoring period gathering information about indoor air quality (IAQ) using high specification sensors. Outdoor data from local, in-situ monitoring stations is also gathered, analysed and taken into account, as this heavily influences the IAQ.
Our flats are pet friendly however we do have a few restrictions on what type, sizes and breeds can stay with us. As a general guide, small pets are ok, but medium and large ones may not be. Your rent will be slightly higher with each pet, this is to cover cleaning and general wear and tear, so if you’d like to have two pets in your apartment, this will be a higher rent than just a single pet.
Yes. A holding deposit must be paid in order to reserve a home. The amount due is dependent on the home you reserve and will be deducted from your first months’ rent.
1 bed £150
2 beds £200
3 beds £250
The holding deposit is held in line with the Tenant Fees Act 2019. Please contact the Resident Services Team for more information.
Yes, there are 266 parking spaces available for residents over two stories of underground secure parking which can be rented at a small additional amount.
All the apartments have doors which open onto beautifully detailed safety grates to allow fresh air to come into your apartment.
No! All residents can use the gym at a time that suits them with no extra cost. There will be some small charges for specific facilities like the spa where you will need to book in.
We are able to process applications very quickly and could have you moved in within 10 days after signing your tenancy agreement. This is subject to efficient references and having all your documentation ready for us to check.
You can contact our resident services team on 0161 804 5085 or get in touch on the contact us page. Our show apartments are open now and we look forward to showing you around. Our team will help you find your perfect home and talk you through the whole process.
Our apartments can come with a bespoke furniture collection included in your rental agreement at no extra cost. We’ve thought of every detail – from the sustainable sofa fabric, to the king-sized sumptuous beds in every bedroom – every piece has been crafted with our new residents in mind. Or you can choose an unfurnished apartment where you can bring your own furniture if you prefer. The choice is yours.
Free high speed virgin broadband comes set up and free in every apartment, wiring is also in place for BT, Hyperoptic broadband and SKY TV.
Yes, Hyperoptic, the UK's leading provider of Fibre-to-the-Home broadband, now provides residents in North Tower with access to the UK's fastest available consumer internet speeds. If you’d like to know more information, our Resident Services Team will be able to confirm exact speeds.
There is secure onsite cycle storage which is free for all residents on a first come first served basis
Yes, both our Resident lounges are located on the ground floor of North and West Tower and have super fast Wifi. They are a great space great for catching up on work, entertaining friends or just to chill out.
Yes, we will provide regular resident events from wine and cheese tasting, quiz nights and summer BBQs to book clubs and Yoga we have something for everyone. Our ultimate aim is to ensure you to feel part of our community - pick and choose the events you want to come to.
We're able to connect you with trusted professionals like Manchesters most talented private chefs. For those of you with pets, we know your furry friends get lonely, so we've lined up a special home checking/walking service so you can rest easy that your Very Important Pet is happy at home. If you have any suggestions, please fire them over and we’ll try and accommodate them. We’re here to listen to our residents and want to hear your thoughts on what you actually want.
We always have our receptions on site covered 24/7 so we’re here whenever you need us - helping arrange everything from deliveries to residents' events as well as coordinating maintenance and repairs.
The amenity space within The Residences are for residents’ only, however if you want to bring friends over that’s OK. Residents enjoy free access to most things. They include a sports hall with tennis court, full length swimming pool, sauna, Jacuzzi, cinema, roof-top garden, roof-top bar, beauty rooms, private dining and a business centre with seminar rooms. The amenities are also open to a select number of paying members outside of West Tower Residences.
It is EPIC!! With floor-to-ceiling windows and views of the city’s sunset, there is be no better place to enjoy a morning or post-work swim in our 20m stainless steel swimming pool.
All the specifications throughout The Residences are very high-end and are consistent throughout - our apartment types do not vary in quality.
All apartments have an impressive open-plan kitchen and living space, featuring engineered oak floors and floor-to-ceiling windows. Most apartments have a kitchen island or breakfast bar so you can socialise whilst cooking.
The kitchens have integrated NEFF appliances including a double oven with microwave, CDA water cooler dishwasher and soft-close cabinets. Some apartments also have an integrated wine fridge.
All the bedrooms have a king-sized sumptuous bed and many are en-suite. All have floor-to-ceiling windows, built-in wardrobes and stylish carpets. Bathrooms feature ceramic designer tiles, rain shower, bath and under-cabinet motion sensor lighting.
Every apartment has vertical black-out blinds, electric heating, washing machine/dryer, secure fob entry system and intercom connected to reception with video messaging service. Virgin broadband is included in the rent, but wiring is also in place for BT, Hyperoptic and SKY TV.
Stay as long as you want, from 6 months to 5 years. You decide your contract's length. And we only ask for two months' notice before you vacate.
We ask for a dilapidation deposit of one month's rent when you move in. (The dilapidation deposit is refunded on condition of the property being returned in a good condition at the end of you tenancy). Please contact the Resident Services Team for more information.
Yes, we’re right next door to Deansgate station and a 7-minute walk to the centre of the city. You couldn’t be closer to the city’s finest bars, restaurants, shops and galleries.
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